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Fees

Iron infusion & all other medical procedures

Dr San Ku & Ms Lou (RN) specialise in iron infusions, women’s health & pregnancy.  Please call our nurse, admin staff for any inquiries.

Practice Fees 
Our standard appointment time is 15-20 minutes on average.(not 10 mins).  
As you may have noticed, our practice uses  A-I system which allows our doctor to deliver the very best of care and focus on a holistic approach, prioritizing patient needs and preferences. This includes providing comprehensive care, utilizing evidence-based practices and continually striving for improvements in quality and safety.

FOREST LAKE LOCAL DOCTORS is a Mixed billing clinic.

You will be bulk billed if you are currently bulked (including kids under 16, concession and pension card holders

Standard consultation: Total cost: $84.85, Rebate $42.85, Gap fee $42
Long consultation: Total cost: $124.90, Rebate $82.90, Gap fee $42
 
NOTE: There is no extra fee on public holidays

 Important – Please note:

Our clinic can not bulk bill for Telehealth for all patients (including Children under 16, Pensioners and Health care card holders).

Telehealth – Total cost: $89.85 Medicare $42.85, Gap fee $47
(Please call us to arrange the time and pay $87.85 before the phone appointment. We will arrange your Medicare rebate electronically). 

 NOTE: There is no extra fee on public holidays

 

Fees Explained

What is Bulk billing?
Bulk billing means that the patient is paid directly by Medicare on behalf of the patient.
 Do you bulk bill?
Some services are bulk billed including childhood immunisations, chronic disease care plans and Govt funded health assessments.
 
 
Why would I choose to pay a private fee rather than go to a bulk billing clinic?
– Private billing doctors tend to have a more stable pool of repeat patients.
 
– Private billing doctors can develop good personal relationships during consultation and gain a better idea of patient’s medical history, diagnosis and treatment.
 
– Private billing clinics often have a lower daily patient intake and are able to spend more time for patients’ health issues.
 
 – Bulk billing doctors have to get patients in an out the door quickly. As a result it is hard for them to focus on the patient’s complex health issues.
 
– With the pressure to get patients in and out the door quickly alleviated, this allows privately billing doctors to spend longer with each patient and provided a higher quality of care.
 
 Why Accepting cash payment? 

During the Covid Pandemic, the decision was made to not accept cash payment. Please note, we do not keep cash on the premises.  

Translator Services
For patients with language difficulties a telephone translator service can be arrange on 131 450.

Emergencies

Please dial Triple Zero (000) or attend the nearest hospital in an emergency. 

The nearest hospital to the centre is:
QE 11 Jubilee Hospital
Troughton Rd & Kessels Rd, Coopers Plains 4108
(07) 3182 6111

 Non-attendance, Late Cancellation/Reschedule Policy

We understand that things pop up and you may need to cancel or reschedule your appointment. However we do ask that you cancel your unwanted booking at least 4 business hours so that we can find someone as quickly as possible.

If you fail to notify us within 4 business hours, there is a fee of $50 for a standard appointment or $100 for a long appointment. You need to call us and pay the fee over the phone or in person. 

We do not accept any excuses or explanations. We are unwilling to tolerate any attempts to explain or excuse a particular situation, because you have a wide variety of options to choose from to cancel your booking.

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  • How to notify us to avoid the fee? 
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  • 1. Please call 0431445789 or leave a voice message (7days). 
  • 2. Send a text 0431445789 (24/7) or
  • 3. Email admin@forestlakelocaldoctors.com.au (24/7) or
  • 4. Hotdoc Booking Reminder (Yes/No) (24/7) or
  • 5. Visit our clinic, 8am-5pm (M-F) or
  • 6. Call our clinic on 07 2111-9111, 8am-5pm (M-F)
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  • Thank you for your cooperation.  
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  • – Practice manager.